Volunteers

Volunteers on THE UPPER ROOM CRISIS HOTLINE will be men and women religious, clergy, and in some specific situations, faithful lay men and women. All volunteers must attend a specifically designed training program to prepare them to respond to the calls in an appropriate manner.

The minimum requirements for volunteering on the Line are the following: ordination to priesthood, vows for religious men and women, and a letter of recommendation from the pastor of the Parish or employer for lay men and women.

Lay men and women will be used as a back-up for the regular volunteers when they cannot be available e.g., during religious holidays when the demands of the Church require them to be on duty.

The training course is usually a 16 session accredited course in normal and abnormal psychology, role-playing, personal screening and interview. Every effort is made to ensure the volunteers understand the holy and tremendous responsibility of responding to the calls of their brothers in need. Appropriate and certified experts in their field will teach all sessions.

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